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Terms of

use.
Last updated 14 May 2026

These terms govern your use of the Supplement Solutions website and the purchase of products through it. By browsing the site or placing an order, you agree to these terms. Please read them carefully and save a copy for your records.

01 About these terms

These terms apply between you and Supplement Solutions Ltd. We may update them from time to time; the version in force is the one published on this page when you place your order.

02 Using our website

You may use the site for lawful purposes only. You agree not to misuse it, attempt to gain unauthorised access, or interfere with its operation. We may suspend or withdraw the site, or any part of it, without notice for maintenance or other reasons.

04 Orders & contract formation

Your order is an offer to buy. A contract is formed only when we send a dispatch confirmation email. We may decline or cancel an order, for example if an item is out of stock, mispriced, or we cannot verify payment, and will refund any sum paid.

05 Pricing & payment

Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are shown at checkout. We take care to price correctly, but if we discover an error we will contact you before dispatch to confirm or cancel.

06 Loyalty programme

Loyalty points are earned and redeemed in line with our loyalty programme terms. Points hold no cash value, cannot be transferred, and may be adjusted if an order is cancelled or returned. Full conditions are set out on the Rewards page.

07 Intellectual property

All content on this site, including text, images, logos and design, belongs to Supplement Solutions or its licensors and is protected by copyright. You may not reproduce it without our written permission.

08 Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud. Otherwise, our liability is limited to the value of the products you purchased. Always read product labels and consult a vet or doctor where appropriate.

09 Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of its courts.

Please note: these terms should be reviewed by a qualified legal adviser before publication.

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